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FT Patient Account Representative

Morrow County Health District has full-time openings for the Patient Business Office at Pioneer Memorial Hospital in Heppner. $23.01 - $25.41 DOQ with step increase after 4-month probationary period.

The Patient Account Representative is responsible for all aspects of accounts receivable billing and follow-up with all insurance payers, along with payment posting and credit balances. This position is responsible for assigned insurance carriers and/or financial classes assigned by PBO Director. This includes claims, follow-up, credits, etc.

Responsible for tracking electronic Explanation Of Benefits for Electronic Funds Transfers.  Must be able to navigate inside the electronic medical records (EMR) system to abstract needed data for billing purposes or release of medical records as needed, prepare and submit claims for payment to insurance carriers, which includes primary, secondary and tertiary claims, both electronically and by paper if needed. Other duties include back up for processing bill runs, utilizing the claims clearinghouse to manage claims with errors, denials or no payer responses, work account receivable reports as needed to ensure all claims are followed up to resolution, work credit balances in a timely manner and prepare insurance refunds, prepare Medicare credit balance reports as directed and post all insurance and self-pay payments. This includes electronic posting as well as manual entry.

Requires significant computer experience with Microsoft Office program experience required and other program experience helpful.  Prior medical office experience, especially with Electronic Health Record and billing processes strongly preferred. Excellent benefits package including health insurance with medical, dental and vision for employee, employee and spouse, or employee and children at no cost. Also paid sick, vacation, holidays, life, AD&D coverages, retirement, more.  Background check and drug screen required.  For more information, contact Juli Kennedy, 541-676-2955.  Applications available at www.morrowcountyhealthdistrict.org thru the link on this page, or at Pioneer Memorial Hospital, 541-676-9133. EEOE.

Download Position Description:

Patient Account Representative.pdf
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